{"id":1197,"date":"2023-02-28T10:00:00","date_gmt":"2023-02-28T07:00:00","guid":{"rendered":"https:\/\/starapliska.bg\/conditii-de-cazare\/"},"modified":"2023-06-05T19:14:50","modified_gmt":"2023-06-05T16:14:50","slug":"conditii-de-cazare","status":"publish","type":"page","link":"https:\/\/starapliska.bg\/ro\/conditii-de-cazare\/","title":{"rendered":"CONDI\u021aII DE CAZARE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1197\" class=\"elementor elementor-1197 elementor-886\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6fb6d8e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fb6d8e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e955b12\" data-id=\"e955b12\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91b66c2 elementor-widget elementor-widget-heading\" data-id=\"91b66c2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONDI\u021aII DE CAZARE<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b19c8c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b19c8c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4fc1598\" data-id=\"4fc1598\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-619be2b elementor-widget elementor-widget-text-editor\" data-id=\"619be2b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n<li>CONDI\u021aII DE REZERVARE<\/li>\n<\/ol>\n<p>1.1. Pute\u021bi face o rezervare pentru <strong>Complexul \u201eStara Pliska\u201d<\/strong> \u00eentr-unul dintre urm\u0103toarele moduri:<\/p>\n<ul>\n<li>Scrie\u021bi-ne la adresa de email <strong>starapliska@abv.bg<\/strong><\/li>\n<li>Trimite-\u021bi o solicitare din forma noastr\u0103 de contact de pe site-ul nostru;<\/li>\n<li>Suna\u021bi la num\u0103rul de telefon: <strong>+359&nbsp;897&nbsp;097 267<\/strong><\/li>\n<li>Pofti\u021bi la fa\u021ba locului \u00een hotel.<\/li>\n<\/ul>\n<p>1.2. Dup\u0103 ce primim \u0219i proces\u0103m solicitarea dvs., v\u0103 vom contacta pentru a confirma posibilitatea de cazare.<\/p>\n<p><\/p>\n<p>1.3. Ve\u021bi primi informa\u021bie \u00een leg\u0103tur\u0103 cu rezerva\u021bia dvs. efectuat\u0103 pe adresa de email specificat\u0103 de dvs. \u00cen aceast\u0103 referin\u021b\u0103 vor fi descrise tipul \u0219i num\u0103rul camerelor rezervate, data caz\u0103rii \u0219i eliberarea hotelului, num\u0103rul de adul\u021bi \u0219i copii men\u021biona\u021bi \u00een solicitarea de rezervare, baza de mas\u0103 \u0219i suma datorat\u0103.<\/p>\n<p><\/p>\n<p>1.4. La discre\u021bia hotelului, o sum\u0103 de p\u00e2n\u0103 la 50 (cincizeci) % din suma total\u0103 a rezerv\u0103rii poate fi specificat\u0103 ca depozit de garan\u021bie obligatoriu care trebuie pl\u0103tit \u00eenainte de cazare. A\u0219tept\u0103m plata de la dvs. \u00een termen de 3 (trei) zile lucr\u0103toare de la trimiterea e-mail-ului nostru (cu excep\u021bia cazului \u00een care p\u0103r\u021bile se convenit o alt\u0103 perioad\u0103). Restul sumei pentru rezervarea dvs. se achit\u0103 \u00een ziua caz\u0103rii. \u00cen cazul \u00een care dori\u021bi s\u0103 anula\u021bi o rezervare pentru care a fost pl\u0103tit un depozit de garan\u021bie, se aplic\u0103 penalit\u0103\u021bile descrise mai jos \u00een condi\u021biile de anulare.<\/p>\n<p><\/p>\n<p>1.5. \u00cen cazul \u00een care este solicitat un depozit de garan\u021bie, rezervarea dvs. este valabil\u0103, dar se consider\u0103 CONFIRMAT\u0102 abia dup\u0103 ce se efectueaz\u0103 plata specificat\u0103 pentru solicitarea respectiv\u0103 \u0219i primirea confirm\u0103rii pentru plat\u0103 prin e-mail.<\/p>\n<p><\/p>\n<p>1.6. \u00cen cazul \u00een care plata nu se efectueaz\u0103 \u00een termenul descris, hotelul \u00ee\u0219i rezerv\u0103 dreptul de a anula aceast\u0103 rezervare.<\/p>\n<p><\/p>\n<ol start=\"2\">\n<li>CONDI\u021aII DE ANULARE<\/li>\n<\/ol>\n<p>2.1. Anularea unei rezerv\u0103rii efectuate de dvs., se poate face \u00een unul dintre urm\u0103toarele moduri:<\/p>\n<ul>\n<li>Scrie\u021bi-ne la adresa de email <strong>starapliska@abv.bg<\/strong><\/li>\n<li>Anun\u021ba\u021bi-ne prin forma de contact de pe site-ul nostru<\/li>\n<\/ul>\n<p>2.2. \u00cen caz de anularea unei rezerv\u0103rii confirmare p\u00e2n\u0103 la 10 (zece) zile \u00eenainte de sosire, clientul nu datoreaz\u0103 nicio penalitate, cu excep\u021bia cazului rezerv\u0103rilor efectuate \u00een cadrul pachetelor speciale de s\u0103rb\u0103tori, \u00een care sunt descrise suplimentar termenii de rezerv\u0103ri \u0219i anul\u0103ri.<\/p>\n<p><\/p>\n<p>2.3. \u00cen caz de anularea unei rezerv\u0103rii cu 10 (zece) dar nu mai pu\u021bin de 3 (trei) zile \u00eenainte de sosire, datora\u021bi o penalizare de 50 (cincizeci) % din suma total\u0103 pl\u0103tit\u0103 ca depozit.<\/p>\n<p>depozit<\/p>\n<p><\/p>\n<p>2.4. \u00cen caz de anularea unei rezerv\u0103ri \u00een termen mai scurt de 72 (\u0219aptezeci \u0219i dou\u0103) de ore \u00eenainte de cazare sau \u00een caz de neprezentare \u00een ziua caz\u0103rii, suma pl\u0103tit\u0103<\/p>\n<p>ca avans pentru rezervarea dvs. nu va fi rambursat\u0103, iar rezervarea se va considera anulat\u0103.<\/p>\n<p><\/p>\n<p>2.5.&nbsp;<span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size );\">Complexul \u201eStara Pliska\u201d <\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">&nbsp;\u00ee\u0219i rezerv\u0103 dreptul de a anula o rezervare confirmat\u0103 \u0219i pl\u0103tita in caz de for\u021ba majora \u0219i alte motive care nu depind de voin\u021ba hotelierului.<\/span><\/p>\n<p>\u00cen aceste cazuri, hotelierul:<\/p>\n<ul>\n<li>Ofer\u0103 clientului cazare pentru o alt\u0103 perioad\u0103, p\u0103str\u00e2nd acelea\u0219i condi\u021bii \u0219i pre\u021buri.<\/li>\n<li>Ramburseaz\u0103 avansul pl\u0103tit de client \u00een termen de 30 (treizeci) de zile de la data primirii unei cereri scrise \u00een acest sens din partea turistului, f\u0103r\u0103 acesta sa suporte penalit\u0103\u021bi.<\/li>\n<\/ul>\n<ol start=\"3\">\n<li>CONDI\u021aII DE CAZARE<\/li>\n<\/ol>\n<p>3.1. Ore de cazare \u0219i eliberarea camerelor:<\/p>\n<ul>\n<li>Cazare \u00een fiecare zi dup\u0103 ora 14:00<\/li>\n<li>Eliberarea camerelor p\u00e2n\u0103 la ora 12:00<\/li>\n<\/ul>\n<p>3.2. \u00cen caz de eliberarea camerei mai t\u00e2rziu, prima or\u0103 restante este supus\u0103 pl\u0103\u021bii \u00een valoare de 10 (zece)% din noaptea de cazare, a doua or\u0103 restante \u00een valoare de 50(cincizeci)% \u0219i a treia \u0219i mai multe ore la 100 (o sut\u0103). )%. Rezerv\u0103rile sunt p\u0103strate p\u00e2n\u0103 la miezul nop\u021bii \u00een ziua respectiv\u0103 a sosirii.<\/p>\n<p><\/p>\n<p>3.3. Animalele de companie &nbsp; pot fi cazate<\/p>\n<p><\/p>\n<p>3.4. Cazarea la hotel se efectueaz\u0103 prin prezentarea documentelor personale care atest\u0103 identitatea oaspe\u021bilor. Datele furnizate de dumneavoastr\u0103 sunt protejate \u00een conformitate cu Legea privind protec\u021bia datelor cu caracter personal \u0219i cu actele normative care reglementeaz\u0103 protec\u021bia informa\u021biilor \u0219i sunt procesate numai \u00een leg\u0103tur\u0103 cu implementarea cerin\u021belor stabilite din Legea turismului. V\u0103 rug\u0103m s\u0103 v\u0103 familiariza\u021bi cu POLITICA PRIVIND PROTEC\u021aIA DATELOR CU CARACTER PERSONAL ALE CLIEN\u021aILOR \u201eKB Group\u201d OOD (sec\u021biunea \u201ePolitica de confiden\u021bialitate\u201d).<\/p>\n<p><\/p>\n<ol start=\"4\">\n<li>MODALIT\u0102\u021aI DE PLAT\u0102<\/li>\n<\/ol>\n<ul>\n<li>\u00cen numeral la hotel<\/li>\n<li>Transfer bancar<br><br><\/li>\n<\/ul>\n<p>Banca: First Investment Bank<\/p>\n<p>BIC: finvbgsf<\/p>\n<p>IBAN: BG39FINV91501015821933<\/p>\n<p><\/p>\n<ol start=\"5\">\n<li>DREPTURILE \u0218I OBLIGA\u021aIILE P\u0102R\u021aILOR<\/li>\n<\/ol>\n<p>5.1 <strong>&nbsp;Complexul \u201eStara Pliska\u201d<\/strong> &nbsp; \u00ee\u0219i asuma obliga\u021bia de a furniza clientului serviciile solicitate \u0219i achitate integral de acesta.<\/p>\n<p><\/p>\n<p>5.2 <strong>&nbsp;Complexul \u201eStara Pliska\u201d<\/strong>&nbsp;&nbsp; se oblig\u0103 s\u0103 nu modifice pre\u021bul serviciilor solicitate de c\u0103tre client, cu excep\u021bia cazurilor excep\u021bionale c\u00e2nd acest lucru este justificat din punct de vedere economic.<\/p>\n<p><\/p>\n<p>5.3 <strong>&nbsp;Complexul \u201eStara Pliska\u201d<\/strong>&nbsp;&nbsp; nu este responsabil pentru daunele cauzate de ac\u021biunile unor ter\u021bi.<\/p>\n<p><\/p>\n<p>5.4. Toate reclama\u021biile legate de calitatea serviciilor pl\u0103tite trebuie depuse de c\u0103tre client la fata locului la hotel pentru eliminarea punctelor slabe. Aceast\u0103 depunere se face numai \u00een scris. \u00cen cazul \u00een care preten\u021biile nu sunt satisf\u0103cute, clientul trebuie s\u0103 solicite un raport de la persoana responsabil\u0103. \u00cen termen de 3 (trei) zile lucr\u0103toare dup\u0103 \u00eentocmirea unui raport, clientul va primi un r\u0103spuns oficial \u00een leg\u0103tur\u0103 cu problema de la conducerea hotelului.<\/p>\n<p><\/p>\n<p>5.5. Sume pentru serviciile solicitate, dar neutilizate in totalitate sau par\u021bial din vina clientului nu sunt rambursabile.<\/p>\n<p><\/p>\n<p>5.6. Toate pre\u021burile afi\u0219ate pe site-ul <strong>&nbsp;Complexului \u201eStara Pliska\u201d<\/strong>&nbsp;&nbsp; precum \u0219i \u00een mesajele de e-mail ale hotelului trimise clientului sunt \u00een leva bulg\u0103reasc\u0103 \u0219i includ TVA \u0219i taxa turistic\u0103. \u00cen unele cazuri, acestea pot fi legate de alte oferte, promo\u021bii \u0219i condi\u021bii. \u00cen cazul \u00een care ave\u021bi nevoie de informa\u021bii suplimentare despre ofertele noastre, echipa noastr\u0103 v\u0103 st\u0103 la dispozi\u021bie.<\/p>\n<p><\/p>\n<p>5.7. Costurile pentru serviciile suplimentare nu sunt calculate automat \u00een pre\u021bul final \u0219i trebuie pl\u0103tite separat la hotel.<\/p>\n<p><\/p>\n<p>5.8. Hotelul nu este responsabil pentru obiectele pierdute, uitate sau furate din camere, p\u0103strate \u00een afara seifului personal din acestea, restaurante sau spa, precum \u0219i pentru daunele produse de ter\u021bi.<\/p>\n<p><\/p>\n<p>5.9. Clientul \u00ee\u0219i asum\u0103 responsabilitatea s\u0103 respecte normele general acceptate de bun\u0103 conduit\u0103 pe durata \u0219ederii sale la hotel. Toate costurile pentru daune materiale cauzate hotelului sunt datorate de client.<\/p>\n<p><\/p>\n<p>5.10. \u00cen camerele din <strong>&nbsp;<\/strong><strong>Complexul \u201eStara Pliska\u201d<\/strong>&nbsp;&nbsp;&nbsp; fumatul interzis, conform legisla\u021biei na\u021bionale. Prin urmare, \u00een cazul nerespect\u0103rii acestora, hotelul &nbsp;\u00ee\u0219i rezerv\u0103 dreptul de a impune, f\u0103r\u0103 notificare prealabil\u0103, o tax\u0103 \u00een valoare de 150,00 BGN.<\/p>\n<p><\/p>\n<p>5.11. Clien\u021bii care utilizeaz\u0103 serviciile <strong>&nbsp;Complexului \u201eStara Pliska\u201d<\/strong>&nbsp;&nbsp; trebuie s\u0103 fie persoane majore conform legisla\u021biei bulgare \/peste 18 (optsprezece) ani\/. Copiii sunt accepta\u021bi numai dac\u0103 sunt \u00eenso\u021bi\u021bi de p\u0103rin\u021bi sau de al\u021bi reprezentan\u021bi legali. Clien\u021bii sunt obliga\u021bi s\u0103 nu-\u0219i lase copiii nesupraveghea\u021bi pe teritoriul <strong>Complexului \u201eStara Pliska\u201d.<\/strong>&nbsp;<\/p>\n<p><\/p>\n<p>5.12 <strong>&nbsp;. Complexul \u201eStara Pliska\u201d<\/strong>&nbsp; \u00ee\u0219i rezerv\u0103 dreptul s\u0103 modifice \u00een orice moment informa\u021biile de pe aceast\u0103 pagin\u0103 \u0219i Termenii \u0219i Condi\u021biile Generale. Cu toate c\u0103, se depun toate eforturile pentru a oferi informa\u021bii adev\u0103rate \u0219i exacte, acest lucru nu poate fi \u00eentotdeauna garantat.<\/p>\n<p><\/p>\n<p>5.13. . Atunci c\u00e2nd un client efectueaz\u0103 o rezervare, se consider\u0103 c\u0103 a citit \u0219i este de acord cu ace\u0219ti Termeni \u0219i Condi\u021bii Generale. Rezerv\u0103rile acceptate prin telefon, e-mail sau prin intermediul site-ului nostru web sunt considerate a fi o rela\u021bie contractual\u0103 \u00een curs de dezvoltare. Plata efectuat\u0103 se consider\u0103 o acceptare a Termenilor \u0219i Condi\u021biilor Generale de cazare la hotel.<\/p>\n<p><\/p>\n<p>5.14. \u00cen legatar\u0103 cu toate litigiile \u0219i problemele juridice nesolu\u021bionate prin ace\u0219ti Termeni \u0219i Condi\u021bii Generale \u0219i Politica de confiden\u021bialitate \u0219i care apar \u00een leg\u0103tur\u0103 cu utilizarea site-ului <a data-sheets-formula-bar-text-link=\"http:\/\/starapliska.bg\/\" data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:underline;font-family:'docs-Roboto';font-style:normal;text-decoration-skip-ink:none;\">www.starapliska.bg,<\/a> se vor aplica prevederile legale obligatorii din Republica Bulgaria.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CONDI\u021aII DE CAZARE CONDI\u021aII DE REZERVARE 1.1. Pute\u021bi face o rezervare pentru Complexul \u201eStara Pliska\u201d \u00eentr-unul dintre urm\u0103toarele moduri: Scrie\u021bi-ne la adresa de email starapliska@abv.bg Trimite-\u021bi o solicitare din forma noastr\u0103 de contact de pe site-ul nostru; Suna\u021bi la num\u0103rul de telefon: +359&nbsp;897&nbsp;097 267 Pofti\u021bi la fa\u021ba locului \u00een hotel. 1.2. Dup\u0103 ce primim \u0219i [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1197","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CONDI\u021aII DE CAZARE - \u0421\u0442\u0440\u0430\u043d\u043d\u043e\u043f\u0440\u0438\u0435\u043c\u043d\u0438\u0446\u0430 \u0421\u0442\u0430\u0440\u0430 \u041f\u043b\u0438\u0441\u043a\u0430<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/starapliska.bg\/ro\/conditii-de-cazare\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CONDI\u021aII DE CAZARE - \u0421\u0442\u0440\u0430\u043d\u043d\u043e\u043f\u0440\u0438\u0435\u043c\u043d\u0438\u0446\u0430 \u0421\u0442\u0430\u0440\u0430 \u041f\u043b\u0438\u0441\u043a\u0430\" \/>\n<meta property=\"og:description\" content=\"CONDI\u021aII DE CAZARE CONDI\u021aII DE REZERVARE 1.1. Pute\u021bi face o rezervare pentru Complexul \u201eStara Pliska\u201d \u00eentr-unul dintre urm\u0103toarele moduri: Scrie\u021bi-ne la adresa de email starapliska@abv.bg Trimite-\u021bi o solicitare din forma noastr\u0103 de contact de pe site-ul nostru; Suna\u021bi la num\u0103rul de telefon: +359&nbsp;897&nbsp;097 267 Pofti\u021bi la fa\u021ba locului \u00een hotel. 1.2. 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